POLICIES
Please read this section carefully before you buy.- RETURN HOME






Non-cash payment
forms accepted with valid identification include
- MasterCard
- Visa
- Discover
- Check ~ personal
checks over $500 are subject to prior approval
- Cashier's Check or Money Order
- PayPal
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We respond to
all emails. If you do not receive a reply to your message, please try again
at mansiongallery@charter.net.
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All items are antique or vintage and
should be considered to have some wear or signs of use typical for their
age. Obvious damage (tears, chips, cracks, holes, etc.) will be noted.
- We are happy to email
photos with more detailed description of any item for your consideration.
Please refer to
photos to access overall condition and age wear of items.
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We strive for accuracy and completeness
with information about our merchandise. We are glad to work with you to resolve
any concerns and questions about items of interest. Thus, we assume any issue regarding
your selection is resolved upon purchase.
- We will promptly ship insured AFTER
total payment amount has cleared to our account.
- Payment for sales finalized by phone or e-mail must be
received by us within 10 days of purchase.
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I aim to be as accurate as possible, but if an item is not as
described despite my best evaluation of the piece, I will refund the
purchase price ONLY IF returned promptly in the condition sent. Shipping and
insurance will NOT be refunded.
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BUYERS PLEASE WAIT
TO SEND PAYMENT UNTIL I INVOICE YOU WITH SHIPPING AND INSURANCE ADDED TO THE
TOTAL PRICE. Due to
rising transportation costs, packages are usually shipped on Tuesdays and
Fridays for items paid in full by 10:00 Eastern Time that morning. Accurate
shipping estimates are provided AFTER an item has a bid or an agreed upon
purchase price from the store - and then packaged and weighed. ACTUAL
SHIPPING COSTS DEPEND UPON WEIGHT WHEN PACKAGED, RECEIPT LOCATION, AND
SHIPPING PREFERENCES!
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Insurance required on all breakables.
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International shipping expenses with the necessary insurance is determined
by available options and can be problematic. We have found the international
shipping to be quite costly. However, we are glad to try to find the least
expensive way to ship to our international buyers.
- Expedited shipping
available at cost.
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Any items shipped overseas will be correctly
represented to the Customs Office.
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If you find that the item has been damaged or broken during
shipment, please let me know. If the carrier was U.S. Post Office, you must
start the insurance claim process through YOUR POST OFFICE. As their
policies state, the insurance compensation process should be initiated by
the recipient when merchandise is harmed due in route. We are glad to assist
you with your documentation. If the item was sent by UPS, please notify us
and we will put through the claim according to UPS stipulations.